The Academy is a strategic part of the IADS principles and foundation. Its core objective is the development of our young talented employees into our future leaders by giving them business insight, exposure to different international markets, ways of working, and a long term network for future communication and ideas development.

OUR PROGRAMME IS ABOUT BUILDING A SOCIAL AND INTELLECTUAL EXPERIENCE THROUGH AN ACADEMIC JOURNEY

DOWNLOAD THE 2019 ACADEMY BOOK

IADS Academy presentation - 2021

TOPIC - DESIGN A DIGITAL P&L FOR OMNICHANNEL. WHAT ARE THE NEW KPIS NEEDED?

In the age of the customer, channel-specific strategies, tactics, and organisational structures become irrelevant. Why? Customers expect seamless and connected journeys. Companies must therefore operate as a single unit. It is now urgent to achieve financial alignment with customer experience, a single P&L statement that measures and shows all channels as one integrated unit. If the company has a single P&L, there is visibility to budgets and allocations of funds to a consistent retail story executed wherever the customer wants to engage. The P&L becomes a tool to control productivity.

The topic is a challenging one which will demand skills from across our companies, not only from finance and controlling. We invite you therefore to select your candidate(s) for this Academy from among your most promising young executives, and those who will be capable of offering some real take-home value to our companies. They will be expected to come up with practical suggestions and innovative ideas.

RESOURCES

Profit & Loss

• The Most Important Metrics You're Not Tracking (Yet)
• P&L Management_A Complete Guide + Red Flags to Watch
• The retail footprint of the future
• Profit & Loss
• P&L1 Gross sales
• Retail Financial Ratios Benchmarks (2019)
• P&L2 Reductions
• Retail Math Formulas Cheat Sheet + Excel
• P&L3 COGS
• P&L4 Markup
• P&L5 Margin
• P&L6 GMROI
• PS Ecommerce Profitability
• KPIs Aren't Just About Assessing Past Performance
• Retail Metrics -14 Essential KPIs for T..
• Sephora -The Omnichannel Strategy Which Redefined CX in Cosmetics
• Retail Math - Effective Markdown Techniques, Planning Markdowns
• Omnichannel Case Example - Burberry
• 7 Key Metrics Every Ecommerce Owner Needs to manage
• John Lewis Omnichannel Strategy - How the UK's top homeware retailer has reached the top
• Alix on cashflow
• Walmart
• HRC Benchmark Template
• The Long View by Vogue Business - Luxury's new sales professionals
• JIE
• Five KPIs That Tell you Everything About Your Returns Customer Experience - Retail TouchPoints
• New Metrics for Omnichanel
• Profit & Loss #1: Gross sales
• Profit & Loss #2: Reductions
• Profit & Loss #3: Costs of goods
• Profit & Loss #4: Markup
• Profit & Loss #5: Margin
• Profit & Loss #6: Gross Margin Return on Investment (GMROI)

Others

• Five KPIs That Tell you Everything About Your Returns Customer Experience - Retail TouchPoints
• The most important metrics you're not tracking (yet)
• The Four Pillars of E-Commerce Profitability
• Retail metrics: 14 essentials KPIs for tracking your business' performance
• The Retail Footprint of the Future

VIDEOS

DAVE ULRICH EXPLAINS THE ROLE OF THE HR BUSINESS PARTNER IN A DIGITAL AGE

WHAT WILL BE THE ROLE OF HR IN 2025? Interview with John Boudreau

PARTICIPANTS CONTACT DETAILS

Academy Seminar 2021 participants contact details

SCHEDULE

academy seminar 2021 - schedule overview

KICK-OFF VIDEOCONFERENCE | 11 & 14 JANUARY 2021

Work starts. Topic presented. IADS & coach set tasks.

Agenda (Paris Time)

Monday 11 January:

14:00-14:30    Welcome & introductions (all)

14:30-15:00    Academy purpose (IADS)

15:00-15:45    Schedule & method of work (IADS, Alexander Alonso, questions & discussion)

15:45-16:30    Topic: "P&L for omnichannel" (IADS & discussion)

16:30-17:00    General exchange, questions and discussion (all)

Academy Seminar 2021: Welcome presentation - 11.01.21

Thursday 14 January:

14:00-15:00    Our greatest obstacles to omnichannel (prepared comments - all)

15:00-16:00    What is inappropriate about classic P&L and KPIs? (prepared comments - all)

16:00-17:00    The next steps: where do we go from here – the next tasks (all, IADS, Alexander Alonso)

INDIVIDUAL GROUP WORK | 15 JANUARY - MID-MAY

Set tasks; group meetings. Use of "coaching vouchers" as appropriate.

MID-TERM VIDEO MEETING | 27 & 28 APRIL 2021

The presentations from MAD and Clientela are available upon request for privacy reasons. Please contact Christine Montard at cmontard@iads.org to receive a copy.

Agenda

Tuesday 27 April 2021;  2pm – 5pm CEST time

14.00-14.15    Welcome and introductions

14.15-15.15     Guest speaker: Jean Revis, MAD Network, on customer KPIs becoming financial KPIs. Discussion

15.15-16.00     IADS group Omnis presentation: Strategic vision – a new language. Discussion

16.00-17.00    IADS group BB & NN presentation: Key elements, operational indicators and model. Discussion

Wednesday 28 April 2021;  2pm – 5pm CEST time

14.00-15.00    Guest speakers: Lorenzo Benazzo and Arnaud Barbelet, Clientela, on rethinking the P&L taking into account omnichannel. Discussion

15.00-16.00    IADS group NN presentation: Action orientation for department stores. Discussion

16.00-16.30    The next stage of work for each group

16.30-17.00    Schedule and working organisation for next two months

INDIVIDUAL & GROUP WORK | MID-MAY - 23 OCTOBER

REHEARSAL MEETINGS | 24-27 OCTOBER

PRESENTATION TO CEO GENERAL ASSEMBLY | 28 OCTOBER