IADS Exclusive – Partners for richer, for poorer: from John Lewis to REI, the good and the bad of shared capitalism

Articles & Reports
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Jul 2025
 |  
Christine Montard
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Depending on countries, there are different ways of sharing company ownership, whether it’s through partnerships, worker cooperatives, ESOPs (Employee Stock Ownership Plans, collective pension trusts in which employees do not have to put up their own money) in the US, or employee stock purchase plans, which allow employees to buy company stock at a discount. Company ownership can also be shared with customers.

At a time when younger generations look for more meaningful jobs and a sense of belonging in responsible companies, shared capitalism in its different forms is interesting to consider. Taking the opportunity of the IADS welcoming John Lewis & Partners department store among its members, the article reviews three other retailers with different shared capitalism models besides the partnership model: System U supermarkets in France, Walmart, and outdoor retailer REI in the US. How do these models work? What are the benefits for the stakeholders and the limitations for companies?

Four examples of how shared capitalism works

John Lewis Partnership

The John Lewis Partnership (JLP) model is a unique employee-owned business structure in the UK. It operates John Lewis department stores and Waitrose supermarkets. JLP is owned by a trust on behalf of its 70,000+ employees, known as Partners. All employees are Partners but do not buy, sell, or hold personal shares. Instead, they automatically become Partners with a non-transferable collective stake that only exists while employed. As a result, there is nothing to give back when they leave, as their participation in the ownership ends automatically upon their departure. JLP abide by a constitution and has a democratic governance system where employees have a voice in company decisions. The power is shared between the Chairman, the Partnership Board and the Partnership Council. Employee influence operates through multiple channels:

  • The Partnership Council: A group of elected employee representatives reviews strategic decisions, such as significant investments, operational shifts, or company restructuring. The Council has three vital decision-making powers:
    • To elect three Trustees of the Constitution, five Directors to the Partnership Board and four Trustees to serve as Directors of John Lewis Partnership Pension Trust.
    • To change the Constitution, with the Chairman’s agreement.
    • To dismiss the Chairman.
  • Local and regional forums: employees can express concerns and ideas through smaller councils at store and department levels, which report to higher decision-making bodies.
  • Annual partnership vote: Partners vote on key policies and leadership performance, influencing the company’s direction.
  • Consultation on strategic changes: while Partners do not directly set strategy, leadership consults them on significant initiatives, including pay structures, business transformation, and store operations.

Employees primarily influence leadership accountability via votes of confidence in management, workplace policies (including benefits, working conditions, and store operations), company values, and ethical stances. However, they do not directly control high-level commercial strategies (acquisitions, major cost-cutting measures, for example) but have a voice in how these are implemented.

Walmart stock purchase plan

Another model is Walmart’s Associate Stock Purchase Plan (ASPP), which offers almost all employees the opportunity to purchase company stock. Employees can enrol in the plan and select a contribution amount deducted from their paychecks. Associates choose to contribute a portion of their paycheck, with options ranging from $2 to $1,000 per pay period.

Walmart employees who participate in the ASPP and own Walmart stock in their name have the legal right to vote on shareholder matters, including the election of board members. When an employee purchases Walmart shares through the ASPP, they become a registered shareholder and receive proxy materials yearly, including ballots to elect directors to the Board and participate in advisory votes on executive compensation and shareholder proposals on ESG issues, labour, governance, etc.

However, individual ownership is small at Walmart. Even if many employees vote, they rarely represent a large enough bloc to influence outcomes, and unlike co-op or trust-owned models, Walmart does not reserve board seats for employees. The ASPP aligns employee interests with company performance, supports a shareholder-centric culture and offers financial benefits to employees, but its underlying strategic purpose is corporate-driven.

Système U federation

Système U is one of France’s most prominent retail cooperatives, operating a network of supermarkets and hypermarkets under banners like Super U, Hyper U, U Express, and Marché U, representing around 1,600 stores across France and over €20 billion in annual revenue. It stands out in the French retail landscape due to its cooperative model, which is owned and governed by independent retailers, not by a central corporate entity. As a result, Système U is not a single company but a federation of independent store owners, each owning and managing their store(s). These store owners are members of regional cooperatives, which in turn are members of the national cooperative, Système U.

Each member has a say in strategic decisions, based on the one person = one vote principle typical of cooperatives, regardless of the size of their store. Members hold voting rights to influence various aspects of the cooperative's operations:

  • Elect individuals to the Board of Directors.
  • Vote on significant strategic initiatives, including expansion plans, major investments, and changes in business focus.
  • Pricing strategies, marketing campaigns, and other operational policies may be subject to member approval.
  • Vote on the annual budget and how members' profits are distributed.
  • Any proposed amendments to the cooperative's bylaws, which govern its operations and member obligations, require member approval.
  • Existing members may vote on the acceptance of new members into the cooperative and on disciplinary actions, including potential expulsion.

Major decisions are made during General Assemblies, where members discuss and vote on various issues. These assemblies provide a platform for members to voice their opinions, debate proposals, and collectively shape the cooperative's direction. For specific areas such as marketing, logistics, or product selection, committees and working groups comprising member representatives may be formed. These committees make recommendations, which are then voted on by the broader membership.

REI co-op

Unlike the retailers mentioned above, US outdoor retailer REI (Recreational Equipment, Inc.) operates as a consumer cooperative, a distinctive business model in which the company is owned by its members, the customers, who purchase a lifetime membership currently priced at $30. REI grants customers voting rights in board elections and annual dividend eligibility based on purchases. Every year, REI members can elect members to the board. Those members work with the president, CEO, and senior leadership team to set the co-op's direction.

The benefits of the models

For companies: business longevity, improved performance

John Lewis Partnership fosters long-term stability. Since there are no external shareholders and no dividend pressure, it focuses less on short-term profits. This allows for long-term strategic planning and reinvestment into the business. The company can make decisions prioritising business longevity rather than immediate stock market reactions, reducing the pressure of short-term financial targets, an advantage also mentioned by REI’s CEO back in 2017 when the company posted excellent results closely tied to REI’s cooperative business model. The UK Treasury analysed data from confidential tax records on tax-advantaged share schemes at over 16,000 UK firms and found that employee ownership is linked to improved firm performance measures, such as value-added and turnover. Also, JLP employees have an ownership mindset and tend to be more engaged because they have a direct stake in the company’s success. IZA World of Labour studies show that employee-owned businesses often have better performance, lower turnover, and higher retention rates. Forbes mentions that “employee-owners are typically more committed to the client experience than regular employees are. […] People often take better care of what they own than what they don’t.” Engaged employees offer better service, aligning with John Lewis's reputation for high-quality customer care.

Besides, the company’s employee ownership model can be a competitive advantage, attracting customers and employees who appreciate “ethical” business practices. This is the case for Walmart. As one of the world's largest private employers, the ASPP positions the company as socially responsible by promoting employee participation in capital markets. It supports the company’s messaging around economic opportunity and upward mobility for hourly workers.

In the case of Système U, store owners are directly involved in operations and profits, ensuring strong local responsiveness and motivation.

For employees: profit sharing

Although this has fluctuated recently, JLP has historically shared annual profits with employees through a Partnership Bonus. For example, in March 2025, despite steady financial performance, the partnership continued its bonus freeze. However, it has invested GBP 114 million in partners' pay, reflecting a strategic shift towards regular staff support rather than annual bonuses. Also, the partnership model fosters stability as there are likely fewer layoffs during recession times, as there are no shareholder returns.

Unlike JLP, where participation in the ownership ends upon employee departure, shares are legally owned by Walmart’s employees who are part of the ASPP, even when they leave the company, offering them potential profits beyond their tenure at Walmart. Also, the company matches 15% of the associate's contributions, up to $1,800 in contributions per year. In January 2024, Walmart announced a 3-for-1 stock split to make stock ownership more accessible to associates. For each share owned as of February 2024, associates received two additional shares. This move aimed to encourage greater participation in the ASPP and to encourage associates to think like shareholders.

While not owned by employees, REI is known for investing most of its profits into initiatives like employee profit-sharing. The company has been acknowledged as a leading employer, earning accolades such as Forbes' Best Brands for Social Impact and Best Employers for Diversity & Women.

The employee-ownership model fosters a collaborative and inclusive culture, leading to higher job satisfaction, better work-life balance, stronger workplace culture, and a sense of purpose and belonging.

Customer benefits: the specific case of REI

Also valid for JLP, the public perception can improve as the company benefits from a reputation as a fair employer with ethical stances such as prioritising workers’ well-being or community engagement. REI's structure emphasises member engagement and community involvement, setting the company apart from traditional retail corporations. REI’s marketing has long been built around positioning the company as a positive force for the environment and society. It is known for investing parts of its profits into initiatives like ecological programmes. Turning 10 in 2025, a significant example is the #OptOutside campaign, in which the company shuts down each year on Black Friday so staff can spend time outdoors. Also, REI offers programmes like the Co-op Racial Equity, Diversity & Inclusion (REDI) Learning Series, with over 15,000 employees participating to enhance their understanding and engagement in these critical areas.

Joining the co-op by buying a membership gets customers an annual 10% cashback on all eligible, full-price purchases and other membership benefits such as free shipping with no minimum order, a full year for most returns, coupons for gear and discounts on shop services and classes. REI advertises that members’ voices matter in shaping the products REI makes, the stories they tell, and the co-op's future. Members can share their story on REI social media, be considered a model or crew for an upcoming photo or video production, be selected to give feedback on product design, and vote for the co-op’s Board of Directors.

REI’s Board of Directors determines each Spring whether and how dividends are distributed, based on the co-op’s financial health. In years with substantial profits, members receive a dividend as store credit. Despite weak financial results in 2023–2024, REI’s website advertises that members earned more than $200m in co-op Member Rewards from their eligible 2023 full-price purchases. The dividend is not a legal profit share or stock dividend—it’s a cash-back system based on spending and available profits. As a result, can it be considered a great loyalty programme with cashback and a tool to foster strong community-building?

Challenges and limitations of shared capitalism

Financial and other pressures

In a highly competitive retail sector, JLP has struggled in recent years with declining profits, leading to store closures and restructuring and limiting bonuses, which can impact Partners’ morale. In March 2025, despite a 73% increase in pre-tax profit, JLP is still in turnaround mode, which explains the glum message about UK retail sent to employees explaining the absence of bonuses. Overall, operational costs can also be higher due to extensive benefits. Finally, research on JLP mentions the partnership democratic model entails slower decision-making and challenges in expansion or if radical transformation is needed as it might be difficult to balance commercial and financial pressure with Partnership principles.

In the case of REI, sales began to decline after more than a decade of growth before the pandemic and a 36% post-COVID sales rebound in 2021. REI reported a net loss of $311 million for 2023, partly attributed to its dividend for co-op members, once the very reason for the company's success. In 2023 and 2024, REI implemented cost-cutting measures, including layoffs and reduced employee hours. CEO Eric Artz emphasised a more realistic approach: “there is no mission without margin.” The company must now reconcile financial realities with its employee-first identity and maintain its cultural distinctiveness while remaining competitive in the retail landscape.


Low employee engagement

The actions taken at REI have triggered discontent among employees as many feel the company is becoming indistinguishable from traditional big-box retailers. In response, ten REI stores have unionised, and staff have organised protests and worn pins saying, “Ask Me About My Pay Cut,” challenging REI’s branding as an ethical employer.

Additionally, employee ownership is subject to the free-rider problem since the rewards from individual effort are shared with other workers, with ownership and bonuses distributed equally or based on tenure rather than individual performance. As a result, the direct incentive to work hard may be weak, which can lead valuable workers to leave. Overall, the system can avoid penalising low performers and rewarding high performers.

Also, employees who own stock should be more likely to be motivated by company performance, productivity, and long-term profitability. This is why Walmart encourages employees to be part of the ASSP. However, the truth is that only around 25% of Walmart employees participate in the plan, which shows that employee engagement might remain limited. Research on JLP shows that some Partners feel disconnected from democratic processes and don’t actively engage with democratic structures. Also, they can demonstrate resistance to change and modernisation.

The diverse models of shared capitalism in retail demonstrate both the potential and complexities of alternative ownership structures. The experiences of John Lewis Partnership, Walmart, Système U, and REI reveal that success requires carefully balancing democratic principles with commercial imperatives, employee interests with financial sustainability, and idealistic values with practical realities. As traditional retail continues to evolve under pressure from e-commerce and changing consumer expectations, these models offer valuable lessons about alternative ways to organise retail businesses, even if they may not represent a universal solution for the sector's challenges. For a company, shared capitalism, especially the partnership model, can foster stability, resilience, and brand differentiation. For employees, it offers profit-sharing, a say in governance, higher job security, and a strong workplace culture. However, financial challenges and market pressures mean the model must continuously evolve to remain competitive. So far, the JLP model has proven resilient and successful over its long history, though it faces increasing pressure in the modern retail environment.




Credits: IADS (Christine Montard)