RMS publishes the 2024 edition of the Social Retail Barometer
What: RMS, an agency specializing in consulting, training, and recruitment in the retail, luxury, fashion, and hospitality sectors, has been measuring the satisfaction of its retail teams every two years for 15 years using its tool, the RMS Social Retail Barometer.
Why it is important: This study highlights the need to build team loyalty through levers other than compensation, such as proximity to management, career prospects within the company, or simply recognition of their commitment and flexibility.
RMS publishes the 2024 edition of the Social Retail Barometer
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