The hidden costs of excess inventory

Articles & Reports
 |  
Nov 2024
 |  
Alix Partners
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What: Target Corporation's strategic response to excess inventory through multi-channel adjustments and supply chain modifications showcases the complexity of balancing stock levels against rising holding costs in today's retail environment.


Why it is important: This strategic shift illustrates how major retailers are leveraging advanced technologies and supply chain modifications to address the estimated 4.5% revenue loss from inventory inefficiencies while maintaining customer satisfaction.


Target's inventory management transformation, initiated in June 2022, represents a comprehensive approach to addressing post-pandemic inventory challenges. The company implemented multiple strategies, including aggressive markdowns to accelerate inventory sell-through, holding stock further upstream to pool demand, and collaborating with vendors to cancel orders and reduce lead times. This multi-pronged strategy successfully laid the groundwork for their 2023 recovery, according to CEO Brian Cornell. However, the company's recent earnings miss, partially attributed to accelerated imports ahead of potential port strikes, demonstrates the ongoing challenges of inventory management. The situation reflects a broader industry trend, with U.S. retailers experiencing a 12% increase in average days on hand since 2021. The complexity is compounded by rising costs, including a 40% increase in interest rates since 2021, record-high warehouse rents, and a 13% increase in warehouse labor rates, making the cost of holding excess inventory increasingly burdensome for retailers.


IADS Notes: Recent analysis from March 2024 reveals retailers face average revenue losses of 4.5% due to inventory inefficiencies. The industry's response has increasingly focused on AI-powered tools for enhanced merchandise planning and demand forecasting, with research showing potential working capital reductions of 10-20% through effective implementation. These technological solutions are particularly crucial as retailers work to overcome operational silos and implement comprehensive inventory management strategies.


The hidden costs of excess inventory