The inner game of women CEOs

Articles & Reports
 |  
May 2025
 |  
McKinsey
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What: Women CEOs excel in balancing polarities in leadership, combining purpose-driven vision with operational excellence to navigate today's complex retail landscape.


Why it is important: With only half of major retailers meeting the 40% women in leadership target despite strong board representation, understanding how successful women CEOs navigate leadership challenges provides vital insights for advancing gender diversity in retail executive roles.


The evolving retail landscape demands leaders who can effectively navigate opposing forces, and women CEOs are demonstrating remarkable success in this arena. These leaders excel at balancing confidence with humility, decisiveness with empowerment, and professional demands with authenticity. Their approach is characterised by a strong sense of purpose that drives bold vision-setting while maintaining genuine connections with teams and stakeholders. Research indicates that women tend to score highly in critical areas such as relational competencies, systems thinking, and purpose-driven leadership—precisely the attributes needed in today's complex retail environment. Despite these strengths, women remain underrepresented in CEO positions, with only 52 Fortune 500 companies having women at the helm. However, those who have reached the top demonstrate how to harness traditionally feminine leadership qualities without compromising on business outcomes. They achieve this by building strategic networks, thinking holistically about business challenges, and maintaining an integrated approach to work-life dynamics. Their success offers valuable insights for the retail industry's ongoing transformation, particularly in developing future leaders who can embrace both human-centric and technical aspects of leadership.


IADS Notes: The article's insights about women CEOs' leadership styles are powerfully validated by recent industry developments. In March 2025, while FTSE 350 retailers achieved 42% female board representation , the challenge of translating this into executive roles persists, making the article's discussion of leadership polarities particularly relevant. This is exemplified by El Palacio de Hierro's historic appointment of Eléonore de Boysson as its first female CEO in May 2025 , demonstrating how women leaders can successfully balance purpose-driven vision with operational excellence. Similarly, Printemps Group's February 2025 appointment of Maud Barrionuevo showcases how retailers are increasingly valuing leaders who can combine human-centric skills with digital transformation capabilities. This trend is further reinforced by Saks Global's January 2025 restructuring under Emily Essner , where relationship-building strengths are being successfully integrated with technology-driven approaches, validating the article's emphasis on embracing leadership polarities.


The inner game of women CEOs