PROGRAM

We have thoughtfully created the meeting program, with the following goals:

• Have a deep understanding of the transformative journey taken by Chalhoub Group thanks to visits and exchanges with top executives
• Gather a set of guest speakers on the topics of Talents (attraction and retention), Retail Media, Logistics and last mile, Loyalty, and Transformation. We are moving at full speed on that part.

View the full program below:

Program and practical information

General information

IADS CEO Exchange schedule

• Antitrust guidelines

Timing

Monday and Tuesday, 22nd and 23rd of April 2024

If you can not join physically, we will organize a hybrid session to include distant CEOs on the 22nd of April, 4pm Paris time, for 2h.

We would be extremely happy to have you with us, please do not hesitate to let us know if you can attend (either face to face in Dubai or virtually) and we will send a calendar invitation accordingly.

Events

Monday 22nd April 2024

Location:Dubai

08:00 am – 08:30 am:     Participants arrival and Open Breakfast

Location: Chalhoub Group Head Office 1, Gate 4 - Roundabout 6 - Mina Jebel AliJebel Ali - Jebel Ali Freezone - Dubai.

08:30 am – 08:45 am:     Opening of the day and welcome remarks

Speaker: Selvane Mohandas du Ménil, Managing Director, IADS

08:45 am – 10:00 am:     Introduction to Chalhoub Group and the specificities of the UAE customers

Speaker: Ms Lynn al Khatib, Vice-President of Communications & Ms Elena Magazeeva, Fashion Intelligence Manager, Chalhoub Group

10:00 am – 11:30 am:     CEO confidential exchange

Themes of conversation TBA

11:30 am – 12:00 pm:     How Chalhoub Group and Nakheel Malls are co-building the new Tryano department store

Speaker: Mr Jad Sfeir & Mr François Rosset, MDD of Multi-brand, Chalhoub Group

12:30 pm – 01:00 pm:     Transfer to The Palm

01:00 pm – 02:00 pm:     Lunch Break

Location: The St Regis, the Palm.

02:00 pm – 02:30 pm:     Nakheel Mall and The View At The Palm visits

02:30 pm – 03:00 pm:     Transfer to One Studio Chalhoub Group, Al Quoz

03:00 pm – 03:30 pm:     Visit of One Studio Chalhoub Group

03:30 pm – 04:00 pm:     Presentation of Chalhoub Group studio and content creation

Speaker: Mr Shawn Davey, Director of One Studio, Chalhoub Group

04:00 pm – 06:00 pm Video Conference with distant CEOs joining

04:00 pm – 05:30 pm: Will digital transformation systematically add flexibility to your company?

Speaker: Mr Lalit Karwa, Head, TSC PACE, Tata Consulting Services

05:30 pm – 06:00 pm: Retail Hub, a partner of IADS, on innovation spotted in retail

Speaker: Massimo Volpe, CEO, Retail Hub

06:00 pm – 06:30 pm: Return to Hotel

06:30 pm – 07:30 pm: Free time and refresh

08:00pm - onwards: Intimate cocktail followed by Dinner

Location: Carine Restaurant

Emirates Golf Club - Emirates Hills 2 - Dubai

Tuesday 23rd April 2024

Location:Dubai

08:00 – 08:30 am:     Welcome and Breakfast

Location: Dubai Mall, use the main entrance (Louis Vuitton), close by drop off at the cinema parking - P3 level  .

08:30 am – 09:00 am - The Style Pulse, a partner of IADS, on new brands scouting and trends

Speaker: Helen Lambert, CEO, The Style Pulse

09:00 am – 09:30 am: Level Shoes e-commerce capabilities presentation

Speaker: Mr Rani Nasr, VP E-commerce, Level Shoes

09:30 am – 11:30 am: Dubai Mall visit

• Focus on Level Shoes, significant boutiques, and VIP/VIC salons and perks

11:30 am – 12:30 pm: Transfer from Dubai Mall to Atlantis The Palm

From 12:30pm onwards: Participation to the Retail Summit (lasts until 24th of April) or departure

• Free attendance to Retail Summit for participating CEOs

External Guest Speakers

Lalit Karwa, Head of TCS Pace at Tata Consultancy Services, Europe

With wealth of professional experience spanning over two decades, Lalit stands out as a distinguished leader at the forefront of innovation and digital transformation. His unique blend of crafting strategic visions and hands-on execution has enabled him to build a successful track record, delivering impactful business results across diverse industry sectors.

Lalit is deeply passionate about 'business-building' through Innovation. As a catalyst for transformation, he specializes in integrating forward-thinking ideas into how companies operate, guiding businesses to adapt to the digital world and remain competitive. Beyond crafting strategies, Lalit finds fulfillment in leading, building and inspiring teams to achieve peak performance. His strategic acumen and knack for innovation make him a sought-after speaker for events that explore the challenges and opportunities of the digital era.

Massimo Volpe, CEO, Retail Hub

Massimo Volpe has almost twenty years of experience in International Retail organizations, learning and innovation. POPAI Italian country manager in 2007, He became Director for the European office in 2012, and Global VP In 2014. In 2015, he moved to New York and took the role of Chairman of the international office of the National Retail federation (the American retail association).

In 2020 He founded Retail Hub, the first A.I. platform dedicated to help retail tech startups on their way to become Scale-ups and Unicorns. In addition, he is a member of the Massachusetts Institute of Technology (MIT) Open Voice Commerce Commission and lecturer at Bocconi University and UCL college of London. Awarded as one of the top 100 retail Influencers, he is currently based between New York and London, but you can easily meet him in airports, on his way to study and test the latest Retail technology and trends somewhere around the world.

Helen Lambert Kennedy, CEO, Retail Hub

A former advertising director at ELLE international, Helen Lambert established The Style Pulse parent, Lambert + Associates in 2005. Past and present clients range from Kering to DFS, Harvey Nichols, Lane Crawford Group, NEXT, John Lewis to other leading luxury department stores across the US.

Launched in 2018, the Style Pulse is a curated B2B knowledge base, empowering retailers to access the best independent labels across fashion and lifestyle globally. They help their members cut through the noise and discover quality brands, all in one place and with all the requisite information to make informed decisions that add value to their business. To protect their brands, the service is by invitation only. Helen is an Irish expat based in France with a passion for craftsmanship and creativity. In 2019 she published her first book, "Unique Pieces" spotlighting the metiers of 21 creatives across the disciplines of art, design and jewelery.

Lynn Al Khatib, Vice-President of Communications, Chalhoub Group

Lynn brings over 18 years of corporate and brand communication experience. She specializes in building corporate brand strategies, crisis management, and stakeholder relationships.

Lynn joined Chalhoub Group in 2021 after a successful tenure at Nestlé, where she led Middle East Corporate Communication, establishing robust internal and external communication channels. Her global experience as the Global Nutrition, Health, and Wellness Communication Manager at Nestlé S.A. in Switzerland enriched her skills in bridging corporate, scientific, and consumer communication.

Beyond her professional endeavors, Lynn is an accomplished professional moderator, podcaster, interviewer, and presenter. She collaborates with leaders on their thought leadership, personal branding, and media training. Additionally, she is a passionate advocate for Women in Leadership and a dedicated mother of two.

Elena Magazeeva, Fashion Intelligence Manager, Chalhoub Group

Elena Magazeeva is Fashion Intelligence Manager at Chalhoub Group. Elena is responsible for retail audit of the GCC high-end fashion market, providing insights on retail trends and market dynamics. She was previously Senior Market Intelligence Manager at LVMH in Moscow.

Shawn Davey, Director of Creative, Chalhoub Group

With over 17 years of expertise in omni-channel luxury fashion and branding, he specializes in harnessing the full potential of expansive, multi-disciplinary creative teams across campaigns, content, and e-commerce studios. Shawn led the creation of 'One Studio,' a state-of-the-art creative hub providing top-notch localized solutions for Chalhoub Group-owned and partner brands in the GCC region. This initiative supports the Group's E-commerce expansion, with Shawn leading the design and execution of a dedicated studio and centralizing the content team at the new One Studio Campus.

Prior to this, Shawn served as Head of Art Direction at Selfridges&Co, overseeing a team of 60+ creatives. Originally from London, Shawn began his career in design and fine art, with his work exhibited at the Reykjavík Art Museum as part of the Serpentine Galleries touring exhibition. Later, as Art Director for The Outnet at YOOX Net-a-Porter group, he directed photoshoots, graphic design, UI, and video content.

Shawn's unassuming, super creative and thoughtful approach has been acknowledged in his many career achievements, including being awarded a Gold Clio award for his social media campaign work.

Rani Nasr, General Manager of E-commerce, Level Shoes

Rani is the General Manager of E-commerce at Level Shoes, a globally recognized retail concept and destination dedicated to the world of designer footwear and accessories. He manages the e-commerce business across the region and internationally, with a strong focus on driving and growing the omnichannel capabilities. With over 20 years of experience in e-commerce, digital and retail, Rani has led multi-national ventures for major retailers across Europe and the MENA region.

He moved to Dubai in 2015 to join the Chalhoub Group, a leading partner for luxury across the Middle East. As part of the Group's Digital Transformation initiative 'Shift', Rani developed the Group's online portfolio and contributed to building the digital commerce community.

Additional details

We remain at your disposal should you need any assistance in preparing your trip or during your stay.

As a kind reminder, here are the details of the IADS Team:

Selvane Mohandas du Ménil, Managing Director +33687324531, [smohandas@iads.org](mailto:smohandas@iads.org)

Christine Montard, Director of Activities & Analysis, +33645474514, [cmontard@iads.org](mailto:cmontard@iads.org)

Elisabetta Falco Beccalli, Head of Sustainability and Innovation, +33671986742, [efalcobeccalli@iads.org](mailto:efalcobeccalli@iads.org)

We look forward seeing you in Dubai.