What: Key learnings and speakers from Shoptalk according to The Retail Bulletin.

Why it is important: Shoptalk is an interesting conference for anyone interested or involved in retail tech.

The Retail Bulletin takes stock of the most important themes discussed during the London edition of Shoptalk, that was held at the same time than the IGDS conference in Seattle in June 2022. They identified that personalization, building out eco-systems, autonomous deliveries and rich shopper engagement where the key topics this year.

Ahold Delhaize discussed about ecosystems by mentioning how they are merging the data from their food and nonfood customers (something that El Corte Ingles already does well), in order to provide them with easy checkout processes across all channels. Ahold Delhaize also announced the launch of a joint retail media service solution, as well as joint logistics.

Alibaba explained that they were accelerating in autonomous deliveries, with the Xiaomanlv, a logistics robot entirely developed in-house, able to deliver 50 packages at a time. They also discussed the success of their streaming operations on Taobao and how they are able to increase the customer engagement.

Learnings from Shoptalk