The Wake Up Call
Books & Conferences
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Jan 2024
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Authors: John Micklethwait, Adrian Wooldrige
What: A review of Western government actions early on in the pandemic and the reason for their failure, as well as a set of proposed solutions for the West as a whole.
Why it is important: Department stores leaders should retain 2 key aspects from this book: strong and agile
governance is key to making sure their companies are able to navigate the uncertain times we live in (this means
planification and scenario-making) and, to achieve such a strong governance, should prioritize attracting the best
talents possible. Does this suggest that they should return to the paternalistic approach their founders had at the
inception of their companies?