E-commerce: the secret of second-hand fashion survivors
What: Second-hand fashion retailers are differentiating themselves from marketplace giants by focusing on quality control, brand partnerships, and physical retail presence.
Why it is important: These developments show how second-hand fashion is becoming mainstream, with retailers finding innovative ways to balance digital and physical presence while maintaining profitability.
The second-hand fashion market is witnessing a strategic evolution as startups move beyond the traditional marketplace model exemplified by Vinted. Companies like Smala, Paradigme, Prêt à Changer, and Imparfaite are carving out successful niches through integrated business models that prioritise product quality and customer experience. These companies have adopted a hybrid approach, combining digital platforms with physical retail presence through partnerships with established retailers such as Galeries Lafayette, BHV, and Carrefour. Their success lies in recreating the new fashion shopping experience, with detailed product sheets, quality certification, and convenient return policies. The integration of clearance sales has proved particularly effective, with companies like Smala and Imparfaite generating significant revenue through this channel. Social media plays a crucial role in their branding strategy, helping build emotional connections with customers despite selling unique items. This evolution represents a sophisticated approach to second-hand retail, where companies are finding ways to maintain profitability while offering superior service and quality assurance.
IADS Notes: The evolution of these second-hand fashion retailers aligns with broader market trends observed throughout 2024-2025. As noted in March 2024, ThredUp projected the global second-hand market to reach $350 billion by 2028, while December 2024 data showed 84% of shoppers planning second-hand purchases. The success of integrated models is particularly significant, as evidenced by Vinted's achievement of €17.8 million profit in April 2024. Traditional retailers' increasing participation in the second-hand market, demonstrated by H&M's French market entry in September 2024 and Harvey Nichols' partnership with Luxury Promise in November 2024, validates these companies' strategic approach to quality-focused, omnichannel retailing.