Inside Coupang’s USD 7.9 billion quarter and what comes next

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May 2025
 |  
Inside Retail
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What: Coupang delivers US$7.9 billion Q1 revenue whilst successfully expanding luxury retail presence and international operations.

Why it is important: The company's success in balancing profitability with growth across diverse retail segments offers a blueprint for e-commerce evolution in competitive Asian markets.

Coupang's first quarter of 2025 showcased remarkable performance with revenue reaching US$7.9 billion, an 11% increase year-on-year, alongside operating income of US$154 million. The company's core Product Commerce segment, including Rocket Delivery and Rocket Fresh grocery services, generated US$6.87 billion in revenue, demonstrating sustained growth in a maturing market. Coupang's strategic expansion into premium retail through R Lux has attracted prestigious brands such as Kiehl's, Dolce & Gabbana, and Jo Malone, whilst customer engagement metrics showed a 25% increase in multi-category purchasing. In Taiwan, the company's international growth strategy yielded impressive results, with a 500% expansion in product selection and increasing customer engagement. Despite mounting competition from Chinese e-commerce giants and new strategic alliances in South Korea, Coupang maintains its market position through sophisticated logistics infrastructure and innovative customer services, including an English-language interface launch targeting expatriate communities.

IAS Notes: Coupang's strong Q1 2025 performance reflects a significant transformation in Asian e-commerce dynamics. The company's success in reducing Farfetch's losses to $34 million by February 2025 demonstrates its ability to integraFte luxury retail effectively while maintaining profitability. This achievement becomes particularly noteworthy against the backdrop of intensifying competition, exemplified by the January 2025 Shinsegae-Alibaba alliance. The Korean e-commerce landscape's evolution is further evidenced by the broader trend of platforms expanding into luxury retail, a strategy Coupang has embraced through its R Lux segment. While mobile transactions dominated Korean online spending in 2023, accounting for 75% of the $166 billion market, Coupang's sustained growth suggests its successful adaptation to changing consumer preferences. The company's April 2025 success in repositioning Farfetch while expanding in Taiwan indicates its effective balance of domestic market leadership with international growth ambitions.


Inside Coupang’s USD 7.9 billion quarter and what comes next