Revolut drives retail growth amid rising consumer demand

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May 2025
 |  
Retail News Asia
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What: Revolut reports 72% revenue growth to £3.1 billion and 38% customer increase to 52.5 million users, while expanding global presence and service offerings.

Why it is important: The company's success highlights the evolving demands of modern retail, where integrated financial services and digital payment solutions have become crucial for business growth and customer engagement.

Revolut's remarkable performance demonstrates its successful evolution into a comprehensive financial services provider. The company achieved a 72% revenue increase to £3.1 billion, while pre-tax profits surged by 149% to £1.09 billion and net profit rose 130% to £790 million. The customer base expanded significantly, growing 38% to reach 52.5 million users worldwide, surpassing traditional institutions like HSBC. The company processed an impressive £1 trillion in total transaction volume, with December alone recording 940 million transactions. CEO Nik Storonsky emphasised the company's multifaceted growth strategy, combining customer acquisition with enhanced service offerings across both retail and business segments. The company's expansion continues with planned launches in Mexico and new licenses in India, alongside ten pending applications globally. Despite rising operational costs, which increased 50% to £1.4 billion largely due to personnel expenses, Revolut maintains strong growth momentum while adapting to various regulatory frameworks across its markets.

IADS Notes: Revolut's impressive growth in 2024-2025 reflects fundamental shifts in retail financial services. The company's achievement of processing £1 trillion in transactions, with 940 million in December 2024 alone, demonstrates the scale of digital payment adoption. This success parallels broader industry developments, as seen in February 2025 when fourteen major European banks launched Wero, attracting 30 million users and highlighting growing competition in the payment space. Revolut's expansion into Mexico and India, alongside its $48 billion valuation in April 2025, challenges traditional banking models while offering retailers enhanced payment solutions. The company's growth coincides with significant changes in consumer behavior, as mobile payments reached 70% of global sales by January 2025. This evolution is further evidenced by new retail partnerships, such as Klarna's September 2024 expansion into physical stores through Adyen, and the record-breaking $31 billion processed by Stripe during the 2024 Black Friday weekend, demonstrating how integrated financial services are becoming crucial for retail success.


Revolut drives retail growth amid rising consumer demand