Saks closes Neiman Marcus headquarters and tells vendors payments will be late

News
 |  
Feb 2025
 |  
Forbes
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What: Saks Global closes Neiman Marcus' Dallas headquarters and implements delayed vendor payment schedule as part of post-merger restructuring.

Why it is important: This restructuring reveals the complex challenges of luxury retail consolidation, as the newly formed USD 10 billion entity struggles to balance operational efficiency with vendor relationships and financial stability.

The newly formed Saks Global has initiated significant operational changes following its USD 2.7 billion merger with Neiman Marcus. The company's decision to close Neiman Marcus' Dallas headquarters coincides with the consolidation of its New York operations, moving employees from the Bryant Park office to Saks' uptown headquarters. This restructuring follows earlier workforce reductions of approximately 100 Saks employees. The financial implications of the merger have become apparent as CEO Marc Metrick announced that vendors must wait until July for the first of 12 installments covering overdue payments, though new orders will be paid within 90 days of receipt. Market analysis from Placer.ai reveals Saks' declining foot traffic throughout 2024, with its share dropping from 7.8% to 6.9% in the fourth quarter, significantly trailing competitors Nordstrom, Bloomingdale's, and Neiman Marcus. Despite these challenges, research indicates that department stores remain consumers' preferred channel for luxury shopping, with 45% choosing physical locations and 33% opting for department store websites.

IADS Notes: The transformation of luxury retail reached a pivotal moment with Saks Global's emergence throughout 2024-2025. Beginning in March 2024, when Saks' flagship received a USD 3.6 billion valuation, the groundwork was laid for the historic USD 2.65 billion merger with Neiman Marcus. The deal's sophistication was evident in July 2024, with Amazon and Salesforce's strategic involvement, though it necessitated significant organizational changes, including 100 layoffs. Following regulatory approval in August 2024, the merger culminated in December 2024, creating a USD 10 billion luxury powerhouse. The consolidation's full impact became clear in February 2025, when Saks Global announced a comprehensive reset of its business model, including a 25% reduction in vendor partnerships, signalling a fundamental shift in luxury retail operations and vendor relationships.


Saks closes Neiman Marcus headquarters and tells vendors payments will be late