Target CEO seeks dialogue with Rev. Al Sharpton amid DEI controversy

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Apr 2025
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ESG Dive
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What: Target initiates dialogue with civil rights leaders as company navigates DEI policy fallout.

Why it is important: This strategic engagement highlights a distinct approach to DEI challenges, contrasting with competitors' varying strategies from Costco's firm commitment to Walmart's terminology modifications.

Target's proactive arrangement of a meeting between CEO Brian Cornell and civil rights activist Rev. Al Sharpton signals a strategic response to its recent diversity, equity, and inclusion policy modifications. Following January's DEI changes, the retailer has experienced a 9% decline in store traffic and a USD 10 billion valuation loss, prompting this outreach to Sharpton's National Action Network. The meeting, which included Atlanta pastor Rev. Jamal Bryant, who launched a 40-day spending boycott, occurs as retailers adopt varying approaches to diversity initiatives. While some companies like Costco maintain steadfast DEI commitments, others such as Walmart have found success in modifying terminology while preserving inclusive practices. Target's situation, complicated by potential shareholder legal challenges, exemplifies the delicate balance retailers must maintain between social initiatives and business performance in today's complex market environment.

IADS Notes:The retail industry's DEI approach has transformed significantly since late 2024, when Walmart pioneered a strategic pivot by maintaining inclusive practices while modifying terminology. The emergence of the FAIR framework (Fairness, Access, Inclusion, and Representation) in January 2025 offered retailers a new path forward. Target's proactive engagement with civil rights leadership, amid significant business impacts, contrasts with luxury brands' unwavering DEI commitments, highlighting the industry's diverse responses to social policy challenges.


Target CEO seeks dialogue with Rev. Al Sharpton amid DEI controversy