News
Beauty e-commerce: fashion's secret weapon for growth against all odds
Beauty e-commerce: fashion's secret weapon for growth against all odds
What: Fashion brands from mass market to luxury increasingly turn to beauty lines as strategic growth drivers, leveraging e-commerce and social platforms for initial launches.
Why it is important: As social commerce drives 68% of global beauty sales and TikTok becomes a major beauty retailer, fashion brands must adapt their growth strategies to capture digital-first consumers.
Fashion brands across all segments are finding new life in beauty launches amid strained market conditions. While fashion revenue declined by 5.5% between 2019 and 2024, online beauty sales surged by 41%, creating an attractive opportunity for diversification. From Balzac Paris's makeup line to Louis Vuitton's upcoming collection, brands are strategically using beauty to maintain customer engagement and generate additional revenue streams. The business model proves particularly appealing as it often involves licensing agreements or outsourced production, with marketing remaining the primary expense. Digital channels emerge as the preferred testing ground, aligning with beauty's position as a leading e-commerce category. This digital-first approach allows brands to tell comprehensive stories, generate clicks, and assess market appetite before considering physical deployment.
IADS Notes: The article's analysis of fashion brands' expansion into beauty is strongly supported by recent market data. March findings show over 50% of global beauty sales now occur through e-commerce, with social commerce driving 68% of purchases. This digital transformation has made TikTok the eighth largest beauty retailer in the U.S., validating the article's emphasis on digital-first launches. The trend extends across market segments, from Balzac Paris to Louis Vuitton's upcoming makeup collection, while Hermès's achievement of 10% sales from beauty demonstrates the strategy's viability. Traditional retail is responding, with Rinascente's €40 million beauty destination investment showing how physical spaces are evolving to complement digital growth. With online beauty sales growing 41% since 2019 and three in four TikTok users making beauty purchases, the article's focus on digital channels as primary testing grounds reflects current market dynamics.
Beauty e-commerce: fashion's secret weapon for growth against all odds
Prada acquires Versace for €1.25 Billion
Prada acquires Versace for €1.25 Billion
What: Prada Group acquires Versace from Capri Holdings for EUR 1.25 billion, marking a strategic consolidation of two iconic Italian luxury houses under single ownership.
Why it is important: The deal reshapes the luxury landscape by bringing together two prestigious Italian houses, reflecting the industry's move toward strategic partnerships that preserve brand heritage while creating operational synergies.
Prada Group has finalised its acquisition of Versace from Capri Holdings for EUR 1.25 billion, concluding months of speculation and exclusive negotiations. The transaction will be funded through EUR 1.5 billion of new debt, comprising a EUR 1 billion term loan and a EUR 500 million bridge facility. Prada Group's chairman Patrizio Bertelli emphasised their commitment to preserving Versace's legacy while providing a robust platform for growth, supported by ongoing investments and established relationships. The deal marks a significant evolution for Prada Group, adding a complementary dimension to their portfolio. The transition includes key leadership changes, with Donatella Versace, who previously sold the family company to Michael Kors Holdings (later Capri) for USD 2.1 billion in 2018, assuming the role of chief brand ambassador. Effective April 1, former Miu Miu executive Dario Vitale has been appointed as chief creative officer. The transaction is expected to close in the second half of 2025, subject to regulatory approvals. Prada's acquisition of Versace for EUR 1.25 billion represents a significant shift in luxury market consolidation strategy. This deal emerges in the wake of the failed Tapestry-Capri merger in November 2024, which faced regulatory challenges and ultimately led Capri Holdings to explore individual brand sales. The transaction's structure and timing are particularly notable given the broader industry context of January 2025, where focused acquisitions have become preferred over cross-segment mergers. This approach aligns with the luxury sector's recent transformation, as evidenced by December 2024's developments, where successful deals like Mytheresa's acquisition of YNAP demonstrated the effectiveness of targeted strategic combinations. The Prada-Versace deal thus represents a new model of luxury consolidation, focusing on brand compatibility and operational synergies rather than mere market share expansion.
What Forever 21’s bankruptcy says about the future of fast fashion
What Forever 21’s bankruptcy says about the future of fast fashion
What: Forever 21's closure marks a pivotal shift in retail as the market splits between ultra-fast digital players and upmarket traditional brands.
Why it is important: This bankruptcy exemplifies how digital innovation and regulatory changes are forcing traditional retailers to either accelerate their transformation or exit the market, marking a fundamental shift in fast fashion's business model.
Forever 21's second bankruptcy filing since 2019 marks a decisive moment in retail history, as the brand's holding company, F21 OpCo, announces the closure of all operations by May 2025. This development represents more than just another retail casualty; it symbolises the end of an era in fast fashion. The company, which reached its peak with USD 4.4 billion in sales in 2015, has struggled to compete with digital-first competitors like Shein and Temu, whose data-driven approach and social media integration have revolutionised the industry. Traditional retailers have responded to this shift by either moving upmarket, as demonstrated by Zara's enhanced shopping experiences and brand collaborations, or attempting to match the speed of digital pureplays. The market has effectively split, leaving little room for middle-ground players like Forever 21. This transformation is further accelerated by changing consumer preferences, with younger generations increasingly discovering fashion through social media and algorithmic recommendations, creating a new shopping paradigm that prioritises immediacy and digital engagement over traditional retail experiences.
IADS Notes: The fast fashion industry's transformation in early 2025 reflects broader market restructuring trends. As predicted in October 2024, ultra-fast fashion players faced significant headwinds, forcing traditional retailers to adapt their strategies. This shift is exemplified by Zara's successful upmarket positioning and experiential retail concepts, demonstrating how established brands can evolve beyond pure price competition. The industry's bifurcation accelerated in March 2025 when the elimination of the USD 800 de minimis rule triggered widespread supply chain restructuring, fundamentally challenging the direct-to-consumer model that powered fast fashion's first wave. Forever 21's bankruptcy thus marks not just the end of an era but highlights how regulatory changes and evolving consumer preferences are reshaping the retail landscape.
What Forever 21’s bankruptcy says about the future of fast fashion
Koreans’ interest in luxury goods on the wane
Koreans’ interest in luxury goods on the wane
What: Korean luxury market faces severe contraction as credit card transactions for major brands plummet, with Kering sales dropping 10.3% and LVMH declining 4.2% year-over-year in February.
Why it is important: This downturn in Korea, a key trendsetting market, signals a broader shift in Asian luxury consumption patterns, reflecting growing price sensitivity even among traditionally resilient consumers.
The Korean luxury market is experiencing a significant downturn, with credit card transactions for Kering brands reaching their lowest monthly sales figures since 2018. February data shows Kering's total sales dropped to USD 26 million, marking a 10.3% decline from the previous year. This downturn has affected major labels across the spectrum, including Gucci, Balenciaga, and Bottega Veneta. LVMH brands, including Louis Vuitton and Givenchy, also faced challenges with a 4.2% decrease in transactions to USD 99.3 million. Other prestigious houses weren't spared, with Dior, Burberry, and Chanel experiencing significant declines of 24.8%, 22.4%, and 8.4% respectively. The slowdown reflects broader economic pressures affecting Korean consumers, particularly the middle class, who are increasingly cutting back on discretionary purchases despite their historical willingness to invest in luxury items even during price increases.
IADS Notes: The Korean luxury market's decline aligns with significant shifts observed throughout the past year. In February 2025, young consumers began moving away from luxury brands towards more affordable alternatives, while March 2025 data revealed a pivot to luxury beauty items as fashion growth slowed. This transformation has particularly impacted major luxury groups, as shown by Kering's 12% revenue decline in Q4 2024. The industry has responded by introducing more accessible price points, while Korean middle-class spending continues to remain below pre-pandemic levels, fundamentally reshaping the luxury retail landscape.
Target CEO seeks dialogue with Rev. Al Sharpton amid DEI controversy
Target CEO seeks dialogue with Rev. Al Sharpton amid DEI controversy
What: Target initiates dialogue with civil rights leaders as company navigates DEI policy fallout.
Why it is important: This strategic engagement highlights a distinct approach to DEI challenges, contrasting with competitors' varying strategies from Costco's firm commitment to Walmart's terminology modifications.
Target's proactive arrangement of a meeting between CEO Brian Cornell and civil rights activist Rev. Al Sharpton signals a strategic response to its recent diversity, equity, and inclusion policy modifications. Following January's DEI changes, the retailer has experienced a 9% decline in store traffic and a USD 10 billion valuation loss, prompting this outreach to Sharpton's National Action Network. The meeting, which included Atlanta pastor Rev. Jamal Bryant, who launched a 40-day spending boycott, occurs as retailers adopt varying approaches to diversity initiatives. While some companies like Costco maintain steadfast DEI commitments, others such as Walmart have found success in modifying terminology while preserving inclusive practices. Target's situation, complicated by potential shareholder legal challenges, exemplifies the delicate balance retailers must maintain between social initiatives and business performance in today's complex market environment.
IADS Notes:The retail industry's DEI approach has transformed significantly since late 2024, when Walmart pioneered a strategic pivot by maintaining inclusive practices while modifying terminology. The emergence of the FAIR framework (Fairness, Access, Inclusion, and Representation) in January 2025 offered retailers a new path forward. Target's proactive engagement with civil rights leadership, amid significant business impacts, contrasts with luxury brands' unwavering DEI commitments, highlighting the industry's diverse responses to social policy challenges.
Target CEO seeks dialogue with Rev. Al Sharpton amid DEI controversy
M&S pauses online orders following a cyber incident
M&S pauses online orders following a cyber incident
What: M&S suspends online orders across UK, Ireland, and international websites following a cyber incident that affected contactless payments and click-and-collect services.
Why it is important: The proactive suspension of digital operations by a major retailer sets a precedent for crisis management in retail cybersecurity, emphasizing transparency and preventive measures over maintaining business continuity at all costs.
Marks & Spencer has taken the decisive step of suspending online orders across its UK, Ireland, and international websites and apps in response to a cyber incident detected on April 21. This proactive measure extends beyond the initial impact on contactless payments and click-and-collect order processing, demonstrating the company's comprehensive approach to security management. While customers can still browse products online, purchasing functionality has been temporarily disabled as part of the retailer's strategic response to the situation. Physical stores continue to operate normally, highlighting the company's ability to maintain core operations while addressing digital vulnerabilities. The incident, which has already been reported to relevant data protection authorities and the National Cyber Security Centre, represents a significant shift in how major retailers handle cybersecurity threats, with M&S maintaining transparent communication while prioritising security over immediate commercial interests. This approach marks a notable change from their earlier assurances about normal website operations, reflecting the evolving nature of cyber incident management in retail.
IADS Notes: M&S's cyber incident and subsequent online order suspension reflects a growing pattern of digital vulnerabilities in retail. This development comes amid concerning industry trends, as April 2025 research revealed ransomware attacks account for 30% of retail security incidents, with average losses reaching USD 1.4 million per attack. The retailer's proactive approach to crisis management, including swift notification to authorities and transparent customer communication, aligns with evolving best practices, particularly following March 2025's unprecedented USD 5.4 billion industry loss from a single security update failure. The incident's impact on multiple channels while maintaining physical store operations mirrors similar challenges faced during the Blue Yonder attack in December 2024, which affected over 3,000 retailers' omnichannel capabilities. M&S's immediate notification to data protection authorities is particularly significant given recent findings that 86% of retailers use third-party tools, yet only 13% fully understand what data these systems collect, highlighting the complex balance between digital innovation and security compliance in modern retail.
The pain of doing business under Trump
The pain of doing business under Trump
What: Corporate America faces unprecedented challenges balancing political pressures and business interests as Trump's tariffs trigger vocal opposition, forcing companies to reconsider their traditional approach to government relations.
Why it is important: This changing dynamic between business and government highlights the growing challenges companies face in maintaining their commitments to stakeholders while adapting to political pressures.
American business leaders are breaking their traditional silence on political matters, vocally opposing Trump's tariffs after showing notable deference during his administration. This shift reflects the growing complexity of managing corporate responses to political pressures while honoring commitments to various stakeholders. Companies face confusion over basic terminology and messaging, with executives struggling to maintain respect for the administration while upholding their commitments to customers and employees. The financial implications are significant, as demonstrated by Target's declining store traffic following changes to its diversity initiatives, contrasting with Costco's growth after maintaining its policies. The impact extends beyond customer relationships to employee trust, as evidenced by law firm associates' reactions to their employers' policy changes. Historical examples suggest companies rarely lead political resistance, but the current situation presents unique challenges in balancing stakeholder interests with political pressures.
IADS Notes: Recent developments highlight the complex challenges facing retailers navigating political pressures and policy changes. According to the Financial Times in February 2025 , Target's retreat from diversity initiatives led to a significant 9% drop in store visits and widespread consumer boycotts, demonstrating the tangible impact of policy changes on retail performance. Vogue Business's March 2025 report reveals broader market anxiety about Trump's tariffs, projecting $640 billion in additional import costs and showing how political decisions can fundamentally reshape retail economics. This is further evidenced by Forbes' February 2025 coverage of Target's shareholder lawsuit over DEI risks, documenting a $10 billion valuation loss and highlighting the legal implications of corporate policy shifts. Inside Retail's April 2025 analysis details how tariffs could drive 1.5% inflation and disproportionately impact lower-income households, forcing retailers to fundamentally restructure their operations. These developments demonstrate how retailers must carefully balance stakeholder interests, political pressures, and operational requirements while maintaining customer trust and business performance.
Topshop to return to high street via wholesale
Topshop to return to high street via wholesale
What: Topshop plans return to physical retail through wholesale partnerships while maintaining digital-first approach under Asos ownership
Why it is important: The decision represents a significant evolution in how digital-native retailers are approaching physical presence, balancing brand heritage with modern retail economics through strategic partnerships
Summary: Topshop is set to make its return to brick-and-mortar retail through select wholesale partnerships, as confirmed by Asos CEO José Antonio Ramos Calamonte. This strategic move follows the brand's complete transition to online-only operations in 2021 after former owner Arcadia Group entered administration. The reintroduction will begin with the launch of topshop.com in the coming months, following the establishment of holding pages for both Topshop and Topman in early March. While Ramos Calamonte emphasized that standalone Topshop stores are not currently planned, he hasn't ruled out future possibilities. This development comes after significant changes in ownership, with Danish holding company Heartland acquiring a 75% stake in Topshop and Topman for approximately GBP 135m in October 2024. The announcement coincides with Asos's interim financial results, which show narrowing losses from GBP 270m to GBP 241.5m year on year, though revenue declined 14% to GBP 1.3bn across all major markets.
IADS Notes: Topshop's return to physical retail through wholesale partnerships reflects broader industry trends observed throughout 2024-2025. As seen in December 2024, Debenhams' successful transformation with a 65% increase in gross merchandise value demonstrated how heritage brands can thrive through strategic partnerships and digital integration. The approach aligns with findings from November 2024's NuOrder industry report, which emphasized the importance of balancing traditional retail expertise with modern consumer expectations. Furthermore, February 2025's department store analysis highlighted how successful retailers are prioritizing experiential elements and strategic partnerships over traditional standalone operations, suggesting that Topshop's wholesale-focused comeback strategy may be well-timed for current market conditions.
TikTok readying to enter Japan’s e-commerce market
TikTok readying to enter Japan’s e-commerce market
What: TikTok Shop announces Japanese market entry, expanding its global e-commerce footprint beyond Europe and the US while targeting the world's third-largest retail market.
Why it is important: The move represents a significant shift in Japan's retail landscape, as social commerce platforms increasingly challenge traditional e-commerce models, potentially transforming how Japanese consumers discover and purchase products
TikTok's strategic entry into Japan's e-commerce sector marks a significant expansion of its global retail ambitions. The platform is actively preparing to recruit sellers for TikTok Shop, leveraging its successful model of combining social media engagement with direct purchasing capabilities. This expansion follows the platform's proven track record in markets like the US, where it has demonstrated substantial growth in user engagement and sales conversion. TikTok Shop's distinctive approach, known for discounted products and livestream shopping experiences, allows users to seamlessly purchase items while watching content streams. The timing of this expansion is particularly notable as it coincides with ongoing challenges in the US market, where the platform faces regulatory uncertainties. Despite these challenges, TikTok continues to expand its global footprint, having recently launched in major European markets including France, Germany, and Italy, showcasing its commitment to establishing a comprehensive global e-commerce presence.
IADS Notes: TikTok's planned entry into Japan's e-commerce market comes at a pivotal moment in the platform's global expansion. In March 2025, TikTok Shop demonstrated its market penetration capabilities by achieving seven-fold GMV growth to $7-8 billion in the US, while successfully launching in major European markets. The timing is particularly strategic as social commerce sales are projected to reach $800 billion by 2028, with TikTok Shop already establishing itself as the second-largest e-retailer behind Amazon in key markets. The platform's proven ability to drive new customer acquisition, as evidenced by Asos reporting 57% of TikTok Shop transactions coming from first-time buyers, suggests significant potential for disrupting Japan's traditional retail landscape. This expansion aligns with broader industry shifts, where retailers are increasingly adopting AI-powered analytics and digital engagement strategies to compete in the evolving social commerce space.
Department store of Croatia's bankrupt Nama to be put up for sale
Department store of Croatia's bankrupt Nama to be put up for sale
What: Croatian retailer Nama's Zagreb department store, valued at €34.5 million, enters structured auction process with employee protection requirements, highlighting evolving approaches to retail property restructuring.
Why it is important: This case demonstrates how European retailers are balancing property value optimization with employee protection during restructuring, setting precedents for future retail bankruptcies.
A significant retail restructuring is underway as Nama's Zagreb department store, located in the city's main square, enters a structured auction process with an estimated value of €34.5 million. The Zagreb commercial court has established a tiered pricing structure for the auction, with minimum acceptable bids set at 75%, 50%, and 25% of the estimated value for the first three rounds, followed by a potential €1 starting price in the fourth round. Notably, the sale includes specific conditions to protect the workforce, requiring the future buyer to maintain business operations and retain all 160 existing employees for two years post-acquisition. The store has continued to operate throughout the bankruptcy procedure, demonstrating a commitment to business continuity during the restructuring process. This approach reflects a balanced strategy that considers both property value optimization and workforce stability.
IADS Notes: Recent developments in European retail restructuring demonstrate evolving approaches to property valuation and employee protection. According to Fashion Network in April 2024 , Galeria Karstadt Kaufhof's insolvency proceedings highlighted the importance of balancing business restructuring with workforce preservation, similar to Nama's requirement to maintain 160 jobs. Fashion Network's additional April 2024 coverage of Galeria's closure of 16 stores shows how location-based decisions and property valuations impact restructuring strategies. Inside Retail's December 2024 report on Coin's relaunch plan reveals similar patterns in Italian retail, where employee protection measures are balanced with property portfolio optimization. This trend is further contextualized by WWD's January 2024 coverage of Signa's bankruptcy, demonstrating how European retail property valuations are being reassessed in distressed situations. These developments show a consistent pattern across European markets where retailers are implementing structured approaches to property valuation while maintaining workforce stability during restructuring processes.
Department store of Croatia's bankrupt Nama to be put up for sale
Department stores can be a beacon for retail
Department stores can be a beacon for retail
What: "Department stores demonstrate resilience through strategic investment and experiential retail development, despite closures of traditional operators like Beales and House of Fraser."
Why it is important: "The revival of historic retail destinations through experiential elements shows how department stores can maintain relevance while preserving their heritage in an increasingly digital retail world."
The department store sector is experiencing a significant transformation, with clear winners and losers emerging in the market. While some historic names like Beales prepare to close their final stores after 143 years of trading, others are receiving substantial investment and expansion opportunities. The success stories share a common thread: a focus on experiential retail and strategic development. Morleys' revival of the historic Jollys store in Bath exemplifies this approach, with plans for extensive investment in experiential elements, including a full-service beauty proposition and curated food and beverage offerings. This model has proven successful for retailers like Selfridges, Harrods, and Norway's Steen & Strøm, which recently celebrated its best performance since 1797. Printemps' new New York City store further demonstrates this trend, emphasizing dramatic staged rooms and significant space dedicated to dining experiences. These developments suggest that while the traditional department store model may be challenged, there remains substantial opportunity for those willing to invest in creating compelling physical retail experiences.
IADS Notes: Recent market developments reveal a stark polarization in department store performance and transformation strategies. According to the Financial Times in January 2024 , surviving retailers like Fenwick are investing heavily in renovation, with a GBP 40 million project demonstrating how heritage properties can be modernized while preserving their character. The MBS Group's analysis in August 2024 highlighted how successful department stores are prioritizing experiential retail and innovation, with examples like Selfridges' Sportopia showing the evolution beyond traditional retail formats. The Financial Times' February 2025 report on Harvey Nichols' GBP 25.5 million transformation plan, including revitalized dining spaces and enhanced product curation, exemplifies how premium retailers are adapting to changing consumer preferences. This trend is further supported by NuOrder's industry report in November 2024 , which revealed how retailers are balancing data-driven decision-making with traditional retail expertise to create compelling customer experiences. The success of stores like Steen & Strøm and Printemps' expansion demonstrates that while some historic department stores are closing, those willing to invest in modernization and experiential retail can thrive in the contemporary market.
In March, fashion retailers online sales jumped by 14.6% in France
In March, fashion retailers online sales jumped by 14.6% in France
What: French fashion retail shows divergent channel performance in March 2025, with e-commerce growth of 14.6% contrasting against traditional store decline.
Why it is important: The contrasting performance demonstrates the evolving nature of French consumer behavior, with digital adoption accelerating despite the market's traditional preference for physical retail experiences.
The French fashion retail landscape continues to evolve, with March 2025 revealing a stark contrast between digital and physical channels. Online sales demonstrated robust growth of 14.6%, while brick-and-mortar stores experienced a decline of 2.7%. Among physical retailers, mass-market chains like Gémo, Kiabi, and La Halle showed resilience with a 3.7% increase, while specialised chains such as Devred, Maison 123, and Petit Bateau maintained modest growth at 0.6%. Traditional department stores and popular retailers, including Galeries Lafayette, Printemps, and BHV, saw a slight decline of 0.6%. Independent multi-brand retailers faced significant challenges with a 7% decrease in sales, while hypermarkets and supermarkets experienced the steepest decline at 8.4%. The first quarter of 2025 closed with an overall sector decline of 1.1% compared to the previous year, following a flat 2024. The French Fashion Institute (IFM) projects a wide range of possibilities for 2025, from a 2% decline to a 2% increase in annual sales compared to 2024.
IADS Notes: The March 2025 data showing a 14.6% surge in online fashion retail sales aligns with broader market trends observed throughout 2024-2025. In February 2025, traditional winter sales saw a 13% decline despite strong autumn performance, indicating a fundamental shift in consumer behavior towards continuous digital engagement rather than traditional seasonal promotions. This transformation is further validated by the record-breaking EUR 175.3 billion in French e-commerce sales for 2024, representing a 9.6% year-over-year increase. The contrasting performance between online and physical stores (-2.7%) in March 2025 reflects an accelerating trend of channel divergence, with consumers increasingly embracing digital platforms while becoming less responsive to traditional retail calendars. This evolution suggests a structural change in French retail, where success increasingly depends on adapting to year-round digital engagement rather than relying on traditional seasonal peaks.
In March, fashion retailers online sales jumped by 14.6% in France
Primark CEO quits after behavioural 'error of judgement'
Primark CEO quits after behavioural 'error of judgement'
What: Primark CEO Paul Marchant exits immediately following behavioural misconduct allegation, as parent company ABF reinforces zero-tolerance stance on leadership integrity breaches.
Why it is important: The swift action and clear corporate stance demonstrate how retail leadership standards have evolved, particularly significant as the industry grapples with historical misconduct cases and strengthens workplace protection measures.
Primark's parent company Associated British Foods has announced the immediate departure of CEO Paul Marchant following an allegation about his behaviour towards an individual in a social environment. The decision comes after an external legal investigation, with Marchant acknowledging his error of judgement and apologizing to the individual concerned, the ABF board, and Primark colleagues. ABF has appointed Eoin Tonge, its finance director, as interim CEO, with Joana Edwards stepping into the finance role temporarily. The company emphasized that both executives possess the necessary experience for these positions. ABF CEO George Weston underscored the company's commitment to integrity, stating that high standards are essential and that colleagues must be treated with respect and dignity. This marks a significant shift for Primark, as Marchant had led the company for over a decade, overseeing substantial growth despite challenges like the pandemic.
IADS Notes: The timing of this leadership change coincides with broader industry developments in corporate accountability. While Harrods implements a compensation scheme of up to £400,000 for survivors of historical abuse and strengthens workplace protection measures, Primark's swift response to contemporary misconduct demonstrates evolving industry standards. This comes as Primark continues major strategic initiatives, including the January 2025 launch of its adaptive clothing range and expansion plans for its first Manhattan store, highlighting how modern retail organisations balance ethical governance with operational growth.
Macy’s chief operating and financial officer to exit
Macy’s chief operating and financial officer to exit
What: Macy's CFO/COO Adrian Mitchell exits as Thomas Edwards from Capri Holdings steps in, while Bluemercury and store operations undergo reporting line restructuring.
Why it is important: The strategic C-suite reorganisation reflects Macy's commitment to strengthening both financial oversight and luxury retail expertise, building on recent successes in its Bloomingdale's and Bluemercury divisions.
Macy's has announced significant leadership changes as part of its ongoing transformation strategy, with Chief Operating and Financial Officer Adrian Mitchell departing effective June 21. Thomas Edwards, currently in the same role at Capri Holdings, will assume the position the following day, bringing extensive experience in finance, information technology, and supply chain management, including his role in the acquisitions of Versace and Jimmy Choo. The reorganisation extends beyond the CFO position, with Bluemercury CEO Maly Bernstein set to report to Bloomingdale's CEO Olivier Bron from May 1, while Chief Stores Officer Barbie Cameron will report directly to CEO Tony Spring. This leadership evolution completes what Spring describes as a "purposeful evolution" of the company's executive team, following recent appointments in marketing, digital operations, and information technology. The changes come as Macy's implements its broader transformation strategy, which includes plans to close approximately 150 locations over three years while enhancing its remaining store portfolio.
IADS Notes: The departure of Adrian Mitchell comes after his pivotal role in implementing Macy's three-part strategy focusing on store optimisation, luxury business expansion, and operational modernisation in November 2024. This transition coincides with strong performance from the company's luxury divisions, as evidenced by Bloomingdale's and Bluemercury's comparable sales increases of 3.2% and 3.3% respectively in December 2024. The reorganisation builds on Macy's strategic enhancement of its luxury expertise, marked by the January 2025 appointment of former Hermès Americas CEO Robert Chavez to its board, demonstrating the company's commitment to strengthening its position in the luxury retail sector.
Shopping malls are making a comeback in America
Shopping malls are making a comeback in America
What: American malls evolve from 1950s shopping destinations to modern experiential centers, with premium locations thriving despite e-commerce competition through strategic repositioning and youth engagement.
Why it is important: This evolution highlights how market constraints and strategic adaptation are creating a sustainable future for physical retail, challenging previous assumptions about e-commerce's impact.
The American mall landscape has transformed dramatically since the opening of the first enclosed mall in Minnesota in 1956. While only 900 malls remain operational today, compared to thousands in their heyday, premium locations are showing remarkable resilience. Major mall operators like Simon Property Group and Macerich have seen significant market value increases, with Simon's value rising by half and Macerich's by four-fifths between early 2023 and late 2024. This success is driven by focusing on high-performing "A malls" where footfall has returned to pre-pandemic levels. The stabilisation of online sales at 16% of total retail spending, combined with digital brands like Warby Parker expanding into physical locations, demonstrates the continued importance of brick-and-mortar retail. Limited new construction and low vacancy rates of 4% have created favorable market conditions, while initiatives like Netflix's experiential venues are attracting younger consumers, suggesting a sustainable future for well-positioned malls.
IADS Notes: Recent developments in mall performance demonstrate a significant shift from predicted decline to strategic revival. According to the Los Angeles Times in March 2025 , mall operators are successfully attracting younger consumers through experiential retail, with 60% of Gen Z visiting malls primarily for socialisation. WWD's November 2024 coverage of Simon Property Group showed this strategy's success, with occupancy reaching 96.2% and increased leasing volumes driven by partnerships with trendy brands. WWD's December 2024 analysis revealed how Simon's $1.3 billion investment in redevelopments and community-focused approach led to a 6.4% traffic growth over Black Friday weekend. The Financial Times' December 2024 report highlighted historically low vacancy rates of 6.2% in open-air shopping centers, challenging e-commerce doom predictions. These trends suggest a fundamental transformation in retail real estate, where strategic positioning, experiential offerings, and limited new construction are creating sustainable market conditions that benefit both retailers and property owners. The success of premium malls, particularly in attracting younger demographics through innovative experiences like Netflix's planned venues, indicates a resilient future for physical retail spaces that effectively balance traditional shopping with modern consumer preferences.
Temu, Shein slash US digital ad spend as de minimus threshold set to end
Temu, Shein slash US digital ad spend as de minimus threshold set to end
What: Temu and Shein dramatically reduce US digital advertising spend as Trump's elimination of duty-free imports threatens their business model.
Why it is important: The advertising cutback reflects a fundamental shift in cross-border e-commerce as regulatory changes force Chinese retailers to restructure their operations and pricing strategies.
Chinese e-commerce giants Temu and Shein are significantly reducing their US digital advertising expenditure in response to impending changes in import regulations. Temu's daily average ad spend across major platforms including Facebook, Instagram, TikTok, Snap, X, and YouTube has declined by 31%, while Shein has cut spending by 19%. This strategic shift comes as President Trump's executive order eliminates the de minimis exemption, which previously allowed duty-free entry for merchandise valued under USD 800 from China and Hong Kong. The policy change, effective May 2, will force both companies to raise product prices, fundamentally challenging their ultra-competitive pricing model. The reduction in advertising spending across major social media platforms represents a significant blow to tech companies like Meta and Google, which have benefited substantially from these retailers' aggressive marketing strategies.
IADS Notes: The dramatic reduction in advertising spending follows a series of challenges for Chinese e-commerce platforms. In February 2025, Shein's valuation was cut to USD 50 billion for its delayed London IPO, while offering 30% higher procurement prices to relocate manufacturing to Vietnam. March 2025 saw mounting pressure as China's Ministry of Commerce opposed supply chain diversification, complicating adaptation strategies. These developments align with Forrester's October 2024 prediction of plummeting growth rates for both companies, while the EU's implementation of stricter platform liability rules in February 2025 further intensified regulatory scrutiny. The convergence of these factors suggests a fundamental transformation in the cross-border e-commerce landscape.
Temu, Shein slash US digital ad spend as de minimus threshold set to end
Westfield owner sees stable start to year, despite negative calendar effects
Westfield owner sees stable start to year, despite negative calendar effects
What: Unibail-Rodamco-Westfield demonstrates resilient mall performance with rising tenant sales and successful expansion, while diversifying revenue through retail media growth.
Why it is important: The contrasting outcomes between companies maintaining versus retreating from their values highlights a fundamental shift in how brand authenticity impacts business performance.
Unibail-Rodamco-Westfield's Q1 2025 performance reflects the evolving strength of physical retail, with tenant sales increasing 2.1% despite challenging calendar effects. The successful launch of Westfield Hamburg-Überseequartier in Hambourg (where Breuninger opened a new flagship on 8 April 2025), attracting over a million visits in its first two weeks, demonstrates the continued appeal of innovative retail developments. The company's strategic expansion of Westfield Rise into the US market highlights a successful diversification into retail media and experiential revenue streams. This multi-faceted approach has yielded positive results across regions, with US flagships showing particularly strong performance through a 3.4% increase in tenant sales. The higher sales growth compared to footfall increases suggests improved conversion rates and spending per visit, indicating more purposeful shopping behaviour. The results validate URW's strategy of combining traditional retail with innovative revenue streams while maintaining focus on premium locations and customer experience.
IADS Notes: Recent developments in the mall sector demonstrate significant evolution in retail property performance. The successful opening of Westfield Hamburg-Überseequartier in April 2025 represents a new approach to urban retail, combining shopping with broader lifestyle amenities. This aligns with trends seen in URW's H1 2024 performance, where retail media revenues grew 24.7%. The company's success mirrors broader market improvements, as evidenced by Hammerson's 4.2% increase in UK mall values and Simon Property Group's 6.4% traffic growth, indicating a robust recovery in physical retail driven by enhanced customer experiences and strategic positioning.
Westfield owner sees stable start to year, despite negative calendar effects
Retail media's waste problem sparks industry 'awards' for bad practices
Retail media's waste problem sparks industry 'awards' for bad practices
What: Podean launches 'WOAS' initiative to address widespread inefficiency in retail media spending through satirical industry awards.
Why it is important: "The USD 62 billion retail media industry faces a critical inflection point as reduced growth forecasts and mounting inefficiencies threaten its sustainability."
The retail media industry faces a significant challenge as its rapid growth has led to widespread inefficiencies in advertising spend. Podean, a retail media marketing agency, has launched the "WOAS" (Waste Of Ad Spend) initiative to highlight this issue through satirical awards targeting common mismanagement practices. The industry's spending is projected to reach USD 62 billion in U.S. ad spending in 2025, yet eMarketer has revised down its compound annual growth forecast through 2028 from 24% to 17%. Three primary factors contribute to waste: ineffective targeting, unoptimised budgets and bids, and lack of holistic alignment between media buying and broader business goals. The problem is exacerbated by siloed teams lacking access to critical catalog and merchandising information, creating blind spots in resource allocation. Industry experts emphasize that successful retail media management requires understanding category-specific buying patterns and moving beyond traditional ROAS metrics to more sophisticated measurement approaches.
IADS Notes: Recent data from February 2025 shows retail media spending is set to increase by USD 10 billion, yet brands struggle with measurement challenges across multiple networks. This aligns with findings from July 2024 indicating retail media networks could potentially double retailers' margins from 1.7% to 4.3%. The industry's evolution is evident in October 2024's expansion of digital screen networks by major retailers, while March 2024 projections targeted $100 billion in US retail media spending by 2027. The current waste problem emerges as retailers like Walmart demonstrate success, reporting 30% advertising growth in 2024, highlighting the gap between leading performers and those struggling with efficiency.
Retail media's waste problem sparks industry 'awards' for bad practices
How fashion leaders are thinking about tariffs, textile sustainability
How fashion leaders are thinking about tariffs, textile sustainability
What: AAFA summit highlights fashion industry's dual challenge of navigating unpredictable tariff policies while accelerating sustainability initiatives amid stricter regulations.
Why it is important: With BCG projecting $640 billion in additional US import costs and up to 75% of fashion businesses at risk from sustainability non-compliance, the industry faces unprecedented pressure to transform operations.
The American Apparel and Footwear Association's executive summit reveals an industry grappling with rapid policy changes in both trade and sustainability. AAFA President Stephen Lamar characterizes current tariff policy as "curve on top of curve," emphasising the need to reframe discussions toward smart sourcing and responsible manufacturing. California's SB707 EPR program exemplifies new regulations pushing companies to rethink their approach to textile waste and product lifecycle management. Industry leaders like Tapestry CEO Joanne Crevoiserat acknowledge this transformative period, noting that selling change is fundamental to the industry's future. The summit highlighted how companies must adapt while consumer preferences shift away from traditional apparel spending toward experiences and sustainable options.
IADS Notes: BCG's March projection of $640 billion in additional US import costs has prompted the implementation of "Trump Majeure" clauses across the industry. February's EU mandate for retailer-funded textile waste management threatens the survival of up to 75% of fashion businesses within five years. However, opportunities exist in innovation, with next-gen materials expected to reach 8% of the fiber market by 2030 and potentially reduce costs by 4%. Consumer behavior supports this transformation, with 41% choosing repairs over replacement and 24% actively purchasing secondhand items.
How fashion leaders are thinking about tariffs, textile sustainability
Shinsegae opens Chanel-anchored ‘culture hub’ in former Seoul bank
Shinsegae opens Chanel-anchored ‘culture hub’ in former Seoul bank
What: Shinsegae transforms a 90-year-old bank building in Seoul's Myeong-dong district into 'The Heritage', a six-level luxury cultural hub anchored by Chanel.
Why it is important: The project represents a strategic response to changing retail dynamics in South Korea, where successful retailers are combining cultural experiences with luxury shopping to maintain growth in prime locations. Shinsegae's latest retail innovation,
The Heritage, marks a significant transformation of the historic Jeil Bank headquarters in Seoul's bustling Myeong-dong district. The carefully restored 90-year-old building now houses a sophisticated retail concept across six levels, with Chanel occupying the ground and second floors in a space designed by renowned architect Peter Marino. The luxury brand's presence is complemented by a thoughtfully curated mix of cultural offerings, including a museum showcasing Korea's retail history through contemporary artifacts and archival photographs. The top floor celebrates Korean craftsmanship through art and traditional craft displays, specifically designed to appeal to international visitors. This development is strategically positioned near Shinsegae's duty-free tower, creating a luxury retail cluster that includes upcoming Louis Vuitton and Hermès stores in the adjacent Reserve building. The project demonstrates Shinsegae's commitment to elevating the shopping experience while preserving architectural heritage, potentially revitalising the Myeong-dong area and enhancing its appeal to both local and international visitors.
IADS Notes: The Heritage's launch comes at a pivotal moment in Korean retail transformation. As noted in February 2025, while many retail districts struggle with high vacancy rates, Myeong-dong maintains an impressive 4.4% occupancy rate, demonstrating its enduring appeal. The development builds upon Shinsegae's successful "House of Shinsegae" concept from June 2024, which achieved a remarkable 149.9% increase in sales through luxury experiences. This project emerges amid broader industry changes, with January 2025 data showing department store growth falling below 1%, prompting innovative responses from major retailers. The timing aligns with Shinsegae's November 2024 organizational restructuring, reflecting their strategic focus on premium retail experiences.
Shinsegae opens Chanel-anchored ‘culture hub’ in former Seoul bank
India under tariff pressure to give Amazon and Walmart’s Flipkart full market access
India under tariff pressure to give Amazon and Walmart’s Flipkart full market access
What: India faces US pressure to grant Amazon and Walmart's Flipkart full access to its USD 125bn e-commerce market as part of trade negotiations, challenging current restrictions that limit foreign retailers to marketplace-only operations.
Why it is important: This trade discussion highlights the growing tension between protectionist policies and market liberalisation in emerging economies, particularly as India's e-commerce sector reaches USD 60 billion in GMV and becomes the world's second-largest online shopper base.
The Trump administration is leveraging tariff threats to negotiate broader access for US e-commerce giants in India's retail market. Under current regulations, companies like Amazon and Walmart's Flipkart can only operate as online marketplaces for third-party sellers, while their Indian competitors have the advantage of producing and selling their own goods through their platforms. The negotiations take place against the backdrop of potential 26% tariffs on Indian exports to the US, with a 90-day pause allowing for diplomatic discussions. This push for market access pits global retail giants against domestic players, particularly Mukesh Ambani's Reliance group, India's largest retailer. The stakes are significant, as Amazon currently trails behind Flipkart in daily active users, with fewer than 40 million compared to Flipkart's 50 million. The US views India's current policies as non-tariff barriers, alongside existing limits on foreign direct investment in retail, creating a complex negotiation landscape that could reshape India's retail sector.
IADS Notes: The current pressure on India to open its e-commerce market to Amazon and Walmart comes at a pivotal moment in the country's retail evolution. As reported in April 2025, India's e-retail market has already reached USD 60 billion in GMV, becoming the world's second-largest online shopper base, with projections indicating 18% annual growth to reach USD 170-190 billion by 2030. The establishment of Free Trade Warehousing Zones in November 2024 demonstrates India's strategic approach to international retail entry, while March 2025 data shows the country actively preparing enhanced tariff reduction proposals amid US trade negotiations. This development gains significance as 27 new international brands entered the market in early 2025, with retail leasing surging 55% year-on-year in major cities. The evolving landscape is further illustrated by innovative partnerships, such as Reliance Retail's February 2025 collaboration with Shein, demonstrating how international brands can successfully navigate regulatory challenges through local partnerships.
India under tariff pressure to give Amazon and Walmart’s Flipkart full market access
Hong Kong retail sales plunge 13 per cent – the highest rate in a year
Hong Kong retail sales plunge 13 per cent – the highest rate in a year
What: Hong Kong's retail sales plunged 13% in February 2025, marking the steepest decline in a year, despite government initiatives to boost visitor numbers and spending.
Why it is important: This significant drop, occurring alongside rising visitor numbers, reveals how currency strength and regional competition are reshaping Hong Kong's position as Asia's premier shopping destination.
Hong Kong's retail sector faces unprecedented challenges as sales dropped to HK$29.4 billion in February 2025, marking the most significant decline in a year. Despite welcoming 3.67 million visitors, including 2.77 million mainland Chinese tourists, the retail landscape shows signs of structural transformation. The strong Hong Kong dollar has created a dual impact: deterring tourist spending while encouraging locals to shop across the border in mainland China. Luxury sectors, particularly jewellery and watches, experienced a 13.5% decline, while clothing and footwear sales fell by 14.7%. The government acknowledges these challenges stem from changing consumption patterns, with both visitors and residents altering their shopping behaviours. While measures such as increased duty-free quotas aim to stimulate spending, the retail sector continues to grapple with regional competition and evolving consumer preferences.
IADS Notes: As observed in March 2025, Hong Kong's retail landscape has undergone significant structural changes, with tourist expenditure falling 48% below pre-pandemic levels despite increased visitor numbers. The July 2024 increase in duty-free quotas aimed to boost sales, but December 2024 data showed continued decline at 9.7%, highlighting the disconnect between visitor numbers and spending. This trend aligns with broader shifts in consumer behaviour, where mainland Chinese tourists increasingly prioritise experiential activities over traditional shopping, while competition from destinations like Hainan's duty-free zone further fragments the Asian retail market.
Hong Kong retail sales plunge 13 per cent – the highest rate in a year
Farfetch reboots under Coupang, with a focus on customers and the marketplace
Farfetch reboots under Coupang, with a focus on customers and the marketplace
What: Farfetch achieves profitability under Coupang's ownership through renewed focus on marketplace model and customer-first strategy.
Why it is important: The transformation shows how returning to core business principles while maintaining key assets like Browns and Stadium Goods can lead to sustainable growth in luxury e-commerce.
Farfetch has successfully turned its business around under Coupang's ownership, achieving profitability and double-digit growth in its largest market, the United States. The company's marketplace, now home to 1,500 brands, boutiques, and department stores, has proven resilient through a customer-first strategy and renewed focus on its core business model. Despite the departure of some luxury brands following the Coupang acquisition, major names including Prada, Brunello Cucinelli, and Giorgio Armani have maintained their partnerships. The company has also retained and strengthened its retail businesses, Browns and Stadium Goods, while successfully developing its resale service. With revenues of USD 1.7 billion in 2024 and significantly reduced losses to USD 34 million, Farfetch's transformation demonstrates the effectiveness of returning to its original marketplace model while enhancing customer experience and maintaining strategic physical retail presence.
IADS Notes: Farfetch's return to profitability under Coupang's ownership marks a significant milestone in luxury e-commerce transformation. In February 2025, the company demonstrated substantial progress by reducing losses from USD 98.7 million to USD 34 million while maintaining USD 1.7 billion in revenues. This turnaround is particularly noteworthy given the broader reshaping of luxury e-commerce, as evidenced in December 2024 when competitor Mytheresa acquired YNAP to create a EUR 4 billion business. While early 2024 presented challenges, with Farfetch reporting Q1 losses of USD 93 million, the company's successful pivot to a customer-first strategy and renewed focus on its marketplace model has proven effective, validating Coupang's USD 500 million investment and restructuring approach.
Farfetch reboots under Coupang, with a focus on customers and the marketplace
Falabella is confident in limited trade war exposure
Falabella is confident in limited trade war exposure
What: Falabella reports confidence in limited trade war exposure and continued growth potential, as company approaches key decisions on controlling pact and investment grade recovery.
Why it is important: The company's strategic positioning demonstrates how retail conglomerates can balance multiple challenges simultaneously: geopolitical risks, corporate governance transitions, and financial restructuring.
Falabella's management expresses confidence in the company's resilience against US-China trade tensions, citing limited direct exposure due to its concentrated operations in Chile, Peru, and Colombia, which account for 94% of sales. While acknowledging potential indirect risks such as inflation and economic recession, the company maintains that its regional focus provides significant protection against global trade disruptions. This stance comes as Falabella navigates multiple strategic transitions, having achieved an eightfold increase in profits to USD 482 million in 2024. The company's recovery trajectory is evidenced by improved financial metrics, including an enhanced EBITDA margin of 11.6% in Q3 2024, though it continues to work toward regaining its lost investment grade status. The retailer simultaneously faces a crucial governance decision as its controlling pact, currently split between the Solari group (35%) and Cuneo-Del Río group (30%), approaches its July 2025 renewal deadline. This transition is further complicated by emerging stakeholders, including Tomás Müller's growing 5.5% stake.
IADS Notes: Falabella's optimistic outlook for 2025 builds upon a remarkable transformation that began after losing its investment grade rating in November 2023. The company's eightfold profit increase to USD 482 million in 2024, along with its best quarterly performance in three years (USD 97 million in Q3 2024), demonstrates the success of its strategic initiatives. This financial recovery has been accompanied by significant deleveraging, with the debt ratio improving from 8.6x to 4.7x, leading to Fitch's outlook upgrade to 'Stable' in November 2024. While the company maintains its focus on regaining investment grade status, it faces additional strategic considerations, including the July 2025 deadline for its controlling pact renewal, which currently balances the interests of the Solari group (35%) and Cuneo-Del Río group (30%). The emergence of new stakeholders like Tomás Müller (5.5%) adds complexity to this governance transition. Despite these challenges, Falabella's limited exposure to US-China trade tensions, due to its concentrated operations in Chile, Peru, and Colombia, positions the company favorably for continued recovery, though management remains vigilant about potential indirect impacts such as inflation and regional economic pressures.